TxDOT defends TxTag-HCTRA transition, lawmakers mull action
When Mike Stratton racked up more than $1,000 in toll bills and late fees, he refused to pay. “I don’t owe it,” Stratton said ...
Inside the Investigation: Disabled vet’s TxTag account among 1.4M now inactive
Nearly two years after a KXAN investigation exposed major billing and customer service issues with the state’s tollway system ...
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60% of TxTag customer accounts inactive, millions owed after system switch
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TxTag billing, customer service to move under Harris County Toll Road Authority
The Texas Transportation Commission authorized an agreement between the Texas Department of Transportation and the Harris County Toll Road Authority to move all TxTag toll processing, billing and ...
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Yes, HCTRA customers are receiving toll scam texts
In September 2024, the Texas Department of Transportation warned drivers about the spike in texts targeting TxTag customers. In Dec. 2024, Harris County Toll Road Authority (HCTRA) took over ...
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Here's the status of any leftover trouble spots. Harris County Toll Road Authority takes over TxTag in Houston, Austin Harris County Toll Road Authority taking over TxTag in Houston, Austin ...
TxTag Problems: TxDOT defends TxTag-HCTRA transition as lawmakers mull action
After a KXAN investigation revealed 60% of TxTag users were not transferred to HCTRA, and millions of dollars still owed to many drivers, some state lawmakers are taking notice as the head of TxDOT ...