Bangkok, Thailand - September 16, 2026 - PRESSADVANTAGE - Siam Legal International, a full-service law firm based in ...

The Enforcement Directorate (ED) raided premises in Patiala, Pune, and Chandigarh, busting three live fake call centres ...

Sources cited by Ukrainska Pravda say representatives of the Prosecutor General's Office may have received around US$7,000 a month from each scam call centre they protected.

As International Customer Service Week (6th–10th October 2025) draws near, it’s clear that the very nature of customer service has undergone a profound transformation. It’s no longer simply about the ...

Although you are likely to have dealt with both male and female call centre agents, the fact is that 71% of workers in the global call centre industry are female. Dubbed the "female ghetto" or, more ...

The pandemic is a severe stress test for the business continuity plans of global corporations. The operators of call centres are playing an important role in meeting that challenge, and it has not ...

Over a generation, millions of ordinary interactions with government, utility providers, financial institutions and corporate ...

The Philippines is emerging as the go-to choice for businesses that need call center services. Unsplash The Philippines has firmly established itself as a global leader in the call centre industry, ...