PARIS (Reuters) - Aircall, a call centre software company that has been valued at around $1 billion, said on Thursday it was in no rush for a stock market flotation, as it unveiled a new product to ...

Call center quality assurance (QA) software — and its enterprise counterpart, contact center quality assurance software — have become essential for businesses that want to provide consistently high ...

I AM speaking to a man on the phone – but he’s not the only one listening. As I talk, software is analysing my voice, measuring the speed of my speech, and building a graph that shows how the ...

When a call starts and call recording is enabled, the platform automatically opens a live transcription session. Stereo audio ...

Call centre software company Aircall has raised a further $120 million in funding from investors including Goldman Sachs Asset Management, lifting its valuation to more than $1 billion. PARIS, June 23 ...

PARIS, June 27 (Reuters) - Aircall, the call centre software company valued at around $1 billion, said it had exceeded $100 million in annual recurring revenue, and planned to expand in Singapore and ...