Silverback AI Chatbot has announced the official rollout of its AI Assistant, a new intelligent feature designed to ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

There is no doubt artificial intelligence (AI) has the potential to improve access to mental health care. “One could imagine ...

ChatGPT started the AI revolution, but it isn't the only chatbot worth using. We've tested the best AI chatbots to help you determine which one is right for you. I’ve been writing about consumer ...

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

Nothing is more popular than that which is easy. Modern-day consumers want maximum results with minimum effort. Across industries, providers are meeting the demand by offering almost anything on Earth ...

Tired of 'fixing the chatbot?' Let's build an AI system that thinks with you and turns your team's knowledge into measurable ...

A lot’s changed since Tay. The advent of AI tech like ChatGPT dramatically improved the chatbot experience, showing that chatbots aren’t necessarily destined to deliver underwhelming back-and-forth ...

Jill Smola is a 75-year-old retiree who understands the power of human connection, having spent her working days as an aide taking care of the elderly. "We would play games, put puzzles together," ...