The use of AI chatbots has has exploded this year with the release of ChatGPT 4, Google Bard, Claude, Stable Diffusion and more. They are now an integral part of customer service roles, virtual ...

Customers are the heart of businesses, and the best way to set forth unrivaled customer support is using conversational AI. After all, customers communicating with customer support seek genuine ...

Because AI hasn't quite yet been infused into every single Microsoft product and service, the company today announced a new AI chat bot template for its Teams Toolkit for Visual Studio Code. Microsoft ...

Meta employees are now using the company's AI chatbot, Metamate, for drafting performance reviews following a significant job ...

When Air Canada's chatbot gave incorrect information to a traveller, the airline argued its chatbot is "responsible for its own actions". Artificial intelligence is having a growing impact on the way ...