During a two-hour experimental chat with a therapist chatbot character, it “actively encouraged me to disregard my ...

Tired of 'fixing the chatbot?' Let's build an AI system that thinks with you and turns your team's knowledge into measurable ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to ...

There is no doubt artificial intelligence (AI) has the potential to improve access to mental health care. “One could imagine ...

As chatbots powered by artificial intelligence explode in popularity, experts are warning people against turning to the technology for medical or mental health advice instead of relying upon human ...

When faced with a problem, it's increasingly common for us to ask a chatbot. Within seconds of posing the question, you have an answer. So it's unsurprising people are turning to artificial ...

Chatbots have become an essential tool for state government agencies to simplify their messaging and get critical information to residents. That’s a key finding from “Uncovering the Results of AI ...

Dr. McBain studies policies and technologies that serve vulnerable populations. On any given night, countless teenagers confide in artificial intelligence chatbots — sharing their loneliness, anxiety ...

Silverback AI Chatbot has announced the introduction of its next-generation AI Agents, a major advancement in conversational technology designed to transform how organizations automate communication, ...

AI-powered customer service chatbots could be the always-on agents your team needs—fast, scalable, and smarter with every interaction. Customer expectations have shifted sharply toward instant, always ...

Chatbots can sound reassuring and comforting. They're designed to. But they aren't trained to be a mental health provider. Jon covers artificial intelligence. He previously led CNET's home energy and ...

Welcome to Tech In Depth, our daily newsletter about the business of tech from Bloomberg’s journalists around the world. Today, Ellen Huet and Rachel Metz report on their findings after an ...