Walmart Hammered in New Quality Study

Walmart ranked poorly in a new American Customer Satisfaction Survey. When it comes to earnings, though, this retailer stands ...
The Daily Dot

‘I push 1 star everytime’: Walmart shopper slams survey after bagging his own groceries at self-checkout

There has been a bevy of Walmart customers who’ve hopped onto social media to share their disdain for the retailer’s star-rating system at its self-checkout kiosks. Another TikToker named Kevin ...
Business Insider

Walmart managers are going to extreme lengths to get customers to complete the retailer's checkout survey. It's confusing shoppers and workers.

When you check out at Walmart, a survey pops up on a screen, prompting you to rate your satisfaction with your visit on a scale of one to five stars. For Walmart customers and employees, it's proving ...
The Daily Dot

WALMART SHOPPER SLAMS SURVEY AFTER BAGGING HIS OWN GROCERIES AT SELF-CHECKOUT

for a customer to get a printed receipt, which is likely going to be requested by an associate waiting at the store’s exit, they must interact with a message prompting shoppers to give an evaluation ...