Of the many fundamental changes brought about by the passage of the Affordable Care Act (ACA) in 2009, one of the most significant is the newfound emphasis on patient/member satisfaction. Prior to the ...

Tuolumne Me-Wuk Indian Health Center is partnering with Conduit Health Partners to offer patients an after-hours triage nurse service. Conduit Health Partners uses a nurse-first model that combines ...

An IBD care pathway using nurse-led triage and rapid intestinal ultrasound reduces hospital visits, achieves significant cost ...

Health care consumers are weary of long waits and care encounters that feel rushed and not at all personal — and it’s manifesting in patient burnout, with patients forgoing needed care to avoid poor ...

Worcester, Mass.-based UMass Memorial Health has expanded the use of Mednition’s KATE AI triage support tool to five additional emergency departments after seeing early success at its flagship ...

There are staffing shortages up and down the caregiver ladder, across the entire healthcare ecosystem. These shortages are perhaps most acutely felt among nurses, who provide so much of the care ...

WASHINGTON -- Use of a "virtual" emergency department (ED) has saved several patients from unnecessary ED trips in its first few weeks of operation, Sidney "Beau" Raymond, MD, said here Thursday at ...

Nurse-led survivorship care based on PRO triggers reduce unnecessary hospital visits and enhance patient satisfaction.