Amazon will pay $309 million to settle a class action lawsuit filed in 2023 that accused The Everything Store of wrongly ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Over the years, Amazon has become well known for its simple and easy return policy, allowing for smooth, hassle-free returns and quick refunds within 30 days of delivery. As the holiday season ...

The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned an item but were still charged for it.

From amping up staffing by the thousands, to launching new initiatives to meet the surge in demand, companies such as Amazon are making changes to its operations as the busiest time of year rolls out.

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Ordering items on Amazon is quick and easy, but returning them can be frustrating. It’s hard to imagine life without online shopping. We’ve grown so accustomed to ordering everything from groceries ...

Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to pay for the return You can’t ...