Automation can unlock major gains in efficiency and productivity, but only when it’s implemented thoughtfully and strategically. If companies rush to automate without fully understanding the processes ...

Researchers from MuleSoft identified 7 key digital transformation trends that will shape the future of work in 2022 and beyond. One trend, hyperautomation, could be the key to unlocking digital value.

With artificial intelligence (AI) advancing rapidly, there needs to be more clarity about what generative AI means for process automation. After all, process automation has been around for decades, ...

Last October, Uber had one of its self-­driving trucks make a beer run, traveling 200 kilometers down the interstate to deliver a cargo of Budweiser from Fort Collins to Colorado Springs. A person ...