Zoom Communications, whose video conferencing solution became a household name during the Covid era, is now looking set to carve out a niche in the customer experience industry with a virtual agent.

AI agents automate project tasks by assigning work based on priority and availability, centralizing communications, and ...

What if you could build your next app faster, smarter, and with less hassle—without sacrificing creativity? Imagine an AI assistant that not only understands your vision but also takes care of the ...

New capabilities and customer behaviors are changing what it means to be a virtual agent. Here’s what the future of technology may look like. Today’s virtual agents don’t look the same as several ...

Google LLC today announced the launch of Cameyo by Google, a virtual app delivery solution that allows enterprise teams to ...

Cloud communications provider Avaya has announced an update to its Avaya OneCloud platform, in which its Virtual Agent is available as a ready-to-deploy, turnkey, configurable service. This would let ...

SIMA 2 is a more general agent. It can complete complex tasks in previously unseen environments. And it's a self-improving ...