Uncertainty creates disengagement, which causes CX to drop, Gallup finds. Plus: Consumers prefer brands who avoid genAI use in content, says Gartner.

The fundamentals of classic door-to-door selling offer a blueprint for how AI should support-not replace-the human work of ...

Half of U.S. consumers (50 percent) said they would prefer to give their business to companies that do not use generative artificial intelligence to create their consumer-facing content and ...

Research firm MarketsandMarkets expects the retail analytics market to grow from an estimated $11.31 billion today to $20.65 ...

Solv, a healthcare technology company, has introduced Solv AI: a suite of AI tools anchored by ClearPay AI, to automate insurance verification and surface patients' out-of-pocket cost at time of ...

Clari + Salesloft has expanded its partnership with Vidyard, providers of an integrated video platform for revenue teams. Together, they are embedding AI-powered video and buyer engagement signals ...

Yobi, a behavioral artificial intelligence company, is partnering with Microsoft to unlock predictive consumer intelligence for U.S. companies.

LoopMe's Chartboost Direct will provide publishers the connections needed to make brand demand work better inside mobile apps.

Every day, millions of users leave detailed, unsolicited feedback in app store reviews. Almost no CRM or customer ...

NIQ Growth Pathways deliver a strategic framework and purpose-built solutions to identify and activate untapped growth opportunities.

B2B marketers need to create a buying group strategy that accounts for constant change with relevant, recent data.

Pipelinersales today announced that its flagship platform, Pipeliner CRM, is relaunching as Coevera. Coevera encodes the company's philosophy: CO for collaboration, EV for evolution, and ERA for this ...