And when it doesn’t by Andrei Hagiu and Julian Wright Many executives and investors assume that it’s possible to use customer-data capabilities to gain an unbeatable competitive edge. The more ...

This Collection invites original intervention research using mobile devices, apps, and social media, as well as studies exploring the optimal methods for designing these technologies for intervention ...

If all the cookies you've accepted online were real, you'd probably be on a weight loss program by now. Almost all the websites you visit welcome you by asking you to accept cookies. If you're like ...