Upscale hotels give new attention to staff attireA number of high-end hotels are taking a decidedly more elevated approach to what their teams wear. How to negotiate change in a contractSome contracts ...

Protecting against client chargebacksOf the three chargeback scenarios -- airline debit memos, reimbursement claims by other travel suppliers and chargeback notices... Cruise lines navigate uncertain ...

Quickly decode business travel management industry terms that may be new—or new to you. BTN CTI Calculator Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of ...

The BTN Group has a variety of resources for corporate travel managers to build and refine their program strategies. Not sure where to begin? Check out this starter pack. BTN CTI Calculator - New Q3 ...