CrossCountry Consulting acquired Dupont Circle Solutions, a Salesforce-focused technology consulting firm in Arlington, Virginia.

CrossCountry Consulting, a leading business advisory and technology solutions firm, today announced the acquisition of Dupont Circle Solutions (DCS), a Salesforce-focused technology consulting firm ...

Anthropic's Claude Tag launched as an AI teammate inside Slack, but some Salesforce employees worry it competes directly with Slackbot and Agentforce.

The ice cream giant tapped Microsoft, SAP and others to lay the groundwork for its departure from Unilever’s IT systems.

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation. Salesforce is making another major bet on AI agents. The ...

The acquisition is one of Salesforce's largest AI-focused deals to date and shows CEO Marc Benioff's push to transform the software giant into what it describes as an "agentic" enterprise software ...

Salesforce's (CRM) $3.6B deal to acquire Fin pushes the tech giant further into customer engagement, RBC Capital Markets said. “Stepping back, we think the acquisition is interesting, particularly as ...

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price adjustments. Salesforce noted that Fin’s core offering, its AI Agent, resolves ...

Salesforce acquires Fin, the customer-service AI company formerly known as Intercom, in a deal worth about $3.6bn. The CRM giant signed a definitive agreement on Monday, it said, to fold Fin’s ...

June 15 (Reuters) - Salesforce (CRM.N), opens new tab on Monday said it will buy autonomous AI agent platform Fin for about $3.6 billion, bolstering its Agentforce offering as ‌the business software ...

Every major data platform now ships a USL for enterprise AI, but standards are unsettled and most only work inside their own walls. How should CIOs avoid picking a winner too early?

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