Zoom Communications, whose video conferencing solution became a household name during the Covid era, is now looking set to carve out a niche in the customer experience industry with a virtual agent.

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

How to Blur Your Background in a Zoom Call: Desktop & Mobile Your email has been sent Learn how to easily blur your background in a Zoom call in this step-by-step guide. Remember to check the minimum ...

Zoom became a household name during the pandemic as remote work became the norm nearly overnight. While the company was once synonymous only with video conferencing, it has been quietly building a ...

Zoom virtual background not working 16. How to change the background in Zoom meeting This channel aims to inspire and educate busy professionals with all things video, on your device or desktop. I ...

Most everyone has used Zoom since the pandemic, but have you mastered virtual backgrounds and filters? I interviewed Zoom expert Christopher G. Johnson for advice. Who is Christopher G. Johnson? He is ...

Video calls and virtual interviews quickly became the new normal in terms of business communications and correspondences among internal teams and co-workers during the pandemic. While this timely ...

Feel drained after a long video call? Your tiredness could be partly linked to the background on your screen, according to a study published on Thursday which suggested trying an image depicting ...

Part of many people’s pandemic experience included working from home. Even after lockdowns, videoconferencing remains a big part of life as people continue to work remotely, connect with families and ...