After a massive two-year rally, Meta stock faces new risks from the firm’s content moderation policy The spread of false ...

Scaling content moderation for enormous collections of user-generated content is an urgent problem of the digital era.

Content alone won’t cut it. A multi-channel distribution strategy is the key to expanding your reach. Learn how to do it ...

Highly capable AI agents can now have customer conversations at the level of human experts which is set to change the ...

Commissions do not affect our editors' opinions or evaluations. Content can kill your business if it isn’t handled well. Your website should work for you, not become the time-eating monster that ...

Pull requests help you collaborate on code with other people. As pull requests are created, they’ll appear here in a searchable and filterable list. To get started, you should create a pull request.

Two of the cases were filed by content moderators employed by Sama -- formerly known as Samasource -- in the Kenyan capital Nairobi. Their job was to review and remove posts from Facebook that ...

SHANGHAI, Feb 20 — TikTok is laying off global staff at its trust and safety unit which handles content moderation as part of a restructuring, three sources familiar with the matter said on Thursday.

Genpact will leverage a combination of autonomous agents with humans in the loop. While Genpact is changing its working model and solution set, the organisation will retain its industry vertical-based ...

Today (06 November 2020), saw the official opening of the BPO Academy at the College of Cape Town, Gardens Campus which will not only provide opportunities for young people to gain the necessary ...

That's what the documentary The Cleaners, which airs Monday night on PBS, reveals about content moderators in the Philippines who are relentlessly bombarded with violent, graphic, and disturbing ...