"Undercover Boss Orders Coffee and Toast, Freezes When He Hears the Tips Are Being Stolen "here. The ones who do the work don't get the tips. The one who gets them is the manager's nephew."" She said it like it was normal. No one asked. No one checked. But that morning, Jackson Reeves, over 40, CEO of Sunrise, was sitting right there disguised as a stranger. And what he heard made the entire system start to collapse in his mind. Just a few quiet questions, an old notebook, and a silent investiga