Generative AI for Customer Service with Amazon Connect | Amazon Web Services
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YouTubeAmazon Web Services
Generative AI for Customer Service with Amazon Connect | Amazon Web Services
In this art of the possible video, learn about three ways generative AI is improving customer service experiences, building on Amazon Connect's AI-powered capabilities that help drive business outcomes. 1:30 – Use case: Expand agent assist capabilities 3:01 – Use case: Enhance manager assist 4:36 – Use case: Improve customer self-service ...
18.4K viewsSep 6, 2023
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